RETAIL ISSUING & ACQUIRING BANKS
Mistral Mobile works with various retail banks on enabling them to offer their services over the mobile channel, either as consumer self-serviced model, or through agent banking services. See the solution sections on Money Mobility Suite™ and m-Aegis™.
Below are selected customer cases:
Adarsh Credit Co-operative Society Ltd. (www.adarshcredit.in) is one of India’s largest credit co-operative dedicated to improve the social and financial status of its members, uses Mistral Mobile’s m-Agent Banking Solution™ to power Adarsh’s agents to offer expanded services to its members and promote financial inclusion across India. Adarsh powers their 100000 agents with Mistral Mobile’s m-Agent Banking Solution™, enabling agents to perform a wide array of services for Adarsh’s members. These services may include opening new accounts, taking deposits, handling loans and other payment services.
Himanshu Shah, CTO, Adarsh Credit, said: “We evaluated multiple vendors and after careful analysis found out that revenue opportunity and the total cost of ownership were both significantly better than with alternative solutions. On some of the key capabilities, the ability to update the applications remotely means we can evolve and add new services to our customers, without any change request costs. Also the solution does not need mobile data – this is a key thing for being able to serve the customers in rural areas. There is also good video describing the approach and showing Mistral applications which are front-ending the SAP system (http://youtu.be/MYQoJn7soEY)”
Read a full case study from HERE.
Dutch-Bangla Bank (www.dutchbanglabank.com) provides banking services to customers through ATMs, debit cards, mobile phones and banking agents. Banking agents are serving customers who can’t necessarily even write or sign documents, and who do not always possess any mobile phones. These customers are in increasing demand of banking services, especially for receiving various allowances or donations. The Agent Banking System which DBBL is using for agent banking to service these customer segments through their banking agents is m-Agent™ Banking Suite provided by Mistral Mobile.
TECHNOLOGY AND OTHER PARTNERS
In order to work efficiently across various markets and technologies used by our customers enabling fast deployments of Mistral solutions, we are partnering with multiple different parties such as transaction system vendors and system integrators. We are also working closely together with various technology vendors as well as mobile device manufacturers.
Some of our current partners include:
Alaric, an NCR company, provides fraud prevention and intelligent transaction handling solutions globally. From ATM and POS transactions to internet banking and mobile payments, Alaric’s products enable customers to achieve unmatched fraud detection rates and efficiently manage the complexity of transaction processing and authorisation.
Swifta Systems and Services International is a professional services company focused on technology service delivery and business change management. Swifta Systems and Services is an African company focused on the future with a commitment to pioneering African service excellence in implementation, integration, deployment, support and training.
Mistral Mobile solutions are transaction backend independent. Money Mobility Suite™ is compatible with a wide variety of transaction processing and core banking systems. For example:
Mistral Mobile works with many technology providers to enable the Money Mobility Suite™ to securely reach all users. For example:
OTHER FINANCIAL SERVICE PROVIDERS
Mobile network operators and other financial service providers such as payment service providers or MFIs benefit from the full market reach provided by Mistral solutions. Mistral provides full mobile money solution (m-Money™ Suite) for mobile network operators and other payment service providers, and agent banking solutions (m-Agent™ Banking Suite) suitable especially for microfinance institutions.